Telephoning
- ISBN: 9781900783798
- Availability: In Stock
- ALL 2,200
- Ex Tax: ALL 2,200
Author: Susan Lowe
Level: Pre-intermediate - Intermediate / B1 – B2
- Coursebook
Key features
Telephoning works with the skills and language required to conduct successful phone calls in English.
The units cover:
· focus on listening
· making calls
· receiving calls
· receiving and leaving messages
· dealing with problems
· conference calls